Under the POP options area, select Yes under the Let devices and apps use POP option. To enable it, click on the gear icon in the top-right corner of the Outlook interface and search for “pop.” Then, click the result for POP and IMAP (or you can click this link to go directly there). You should note that Outlook disables POP3 by default. However, POP3 can be a better choice if you’re only using one device. desktop and mobile) because it allows two-way syncing. In general, IMAP is better than POP3 if you want to access emails from multiple devices (e.g. If you want to use an email client, it’s also important to add either the POP3 or IMAP credentials to receive emails from Outlook in your email client. In some cases, waiting a period of time (30-60 minutes) or continuing to retry configuration may work.While the Outlook SMTP server lets you send emails using your Outlook account, POP3 and IMAP let you import emails that other people have sent you. Then, add a new profile: Microsoft 365 (Outlook for Windows) - Configure Outlook. Delete the OST (.ost) file and close File Explorer.įirst, remove your current profile: Microsoft 365 (Outlook for Windows) - Remove an Outlook Profile.Close Outlook, but keep the File Explorer window open.which will open the file location in File Explorer. On this tab, select an account and click Open File Location.This will open a new window, click the Data Files tab near the top.On this page, click Account Settings then click Account Settings from the context menu.Open Outlook and click File near the top-left corner.Reset/Remove your account credentials from within your OS Update your Windows operating system (make sure to include other Microsoft software within the update process): Windows - Using Windows Update. Important: you may need to uninstall previous version of Office before installing Office 365 version. Install/upgrade to Office 365: Microsoft 365 - Download/Install Microsoft 365. Additional methods Upgrade to the latest version of Outlook/Office This tool will automatically diagnose any issues with your Office 365 account and provide you with relevant fixes. You can download this tool by following this link: Microsoft Support and Recovery Assistant. Install and run Microsoft Office 365 Support and Recovery Assistant. Recommended method Run Office 365 Support and Recovery Assistant This document will go over some solutions to this issue. This problem will occur for a variety of reasons. Additionally, you may receive the following error message: An encrypted connection to your mail services is not available. When you try to set up a new mail account for Outlook by using the Add New Account Wizard, your Outlook profile may not automatically set up.
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